Author: John Tough

Sunday Sales Series – Utility Scale Wind O&M

Sunday Sales Series – Utility Scale Wind O&M

How much does a wind operator spend on a wind turbine per year? I posed this question to 3 of the largest wind operators in North America.

Here was the range of feedback:

That is a very loaded question as it completely depends on the breadth of scope for turbine O&M on the wind side.

It truly depends on the owner and what sort of approach they take to monitoring and maintenance

Here are the below costs that roll into an annual wind O&M

  • Preventative Maintenances
    • Types of Preventative Measurement: Hands-on vs. Software
      • Hands-on: Some O&M providers are very manual. These firms perform inspections on their fleet every year or every 2 to 3 years. These include blade inspections, gearbox inspection and bearing boroscopes. This level of hands-on inspection is pretty unusual.
      • Software: more firms are adopting technology solutions to handle the scale of assets and projects. These softwares include performance monitoring or condition monitoring systems
  1. Depending on the age and technology and method of measurement, a preventative budget can range from around $5K to $15K per turbine per year. In the low-tech operator this is budgeted hours of a technician. In the hi-tech world these are sensors and software solutions. Drones and aerial tech are used frequently in both groups.
  2. Corrective Maintenances
    • Nobody ever knows what can go wrong with these turbines so it can be anywhere from $0 – $60K per turbine per year on average. And on the very high end, if a blade needs to be replaced, this can be up to $400K in a given year! The $0-60k annual average range includes the labor and some portion of the parts but if a repair is sizable the cost associated with corrective maintenance can grow quickly. This is why preventative maintenance is so important.
  3. Warranties
    • GE and Vestas will charge an owner in the $30,000 – $75,000 range per turbine per year for the full wrap of the turbine.

Market Sizing: There is big money in wind O&M. In the next 3-5 years there will be nearly 100,000 wind turbines operating in the US. At $15,000 per year in preventative maintenance that is a $1.5 billion annual market. And at $60,000 per year in corrective maintenance that is a $6 billion annual market. My estimate is that software or digital products represent about 1/3rd (and growing) of the preventive market and about 1/10th (and steady) of the corrective maintenance market.

Net, annually I expect that software and digital products currently represent a $600-700M annual US market opportunity in wind O&M. And this figure is growing to a $1.1 billion opportunity in the next 3 years.

Top 7 Techniques to Drive Product-Led Expansion

Top 7 Techniques to Drive Product-Led Expansion

Yesterday I wrote about the 3 different ways to expand growth in an energy and industrial account. I highlighted that “Product-led growth tends to be the most stepwise in commercial advancements.” Today I wanted to highlight the techniques that I have seen work well in accelerating a software company’s march through the rest of the organization.

Tip # 1: Keep the Sales Exec on the account post-sale for as long as the original sales cycle. Yes you can bring in Customer Success but maintain strong sales presence. A huge mistake I see is when firms immediately hand-off the sales executive. My rule of thumb is that the sales executive should stay involved post-close for as long as the sales cycle itself. So, in a 9-month sales cycle, the sales exec should stick around for another 9 months.

Tip #2: Set up a “Digital Innovation Meeting” 5 months post-sale with the Customer. Ask the customer to include the budget owner and the lead user. From the start-up side, include the sales exec, customer success rep, and a customer-friendly product manager. This is where your Sales Exec’s “nose for revenue” becomes valuable as the sales exec should identify 1-2 other execs in the customer organization to invite. This is why it is important for the sales executive to stay around: their nose will hear recurring names and themes / problems that could be a next product opportunity.

Tip #3: Establish a Customer Council. Most customers in this space are very keen to make sure that they are keeping up with the peerset. Therefore, an early stage firm providing customer validation is incredibly important. Similarly, no single critical infrastructure firm wants to be the only customer you have in the segment. A customer council gets a similar cohort of customers together to share positive engagement examples and aggregate future product recommendations for the start-up. This gathering can be very powerful to drive both new revenues and demonstrate long-term commitment to the relationship. In summary, energy & industrial customers all want to move forward in new technology endeavors together. By setting up a customer council, a startup easily expands the narrative from a product to a broader technology and software partner.

Tip #4: Have Well-defined and Clear Pricing. Expanding your product internally best happens when there is clarity on the boundaries where the current product’s value and associated pricing ends. Being clear on the purpose, features and intra-company user makes expansion easier later in the engagement.

Tip #5: Write up a Master Services Agreement. Most start-ups will rush to close the contract. More mature entrepreneurs will simultaneously explore a MSA. A MSA is contract reached between the start-up and the customer, in which both parties agree to most of the terms that will govern future transactions or future agreements. This usually brings in more senior sponsorship, and accelerates follow-on sales since there are defined parameters around everything from data treatment, press releases, onsite visits, and vendor validation. And a hidden bonus is that if suddenly a budget becomes available near the end of the year, the start-up can be easily contracted for the software opportunity.

Tip #6: Collaborate with the Customer’s Consulting/Innovation Advisor. Almost every Fortune 1,000 energy and industrial customer has a consultant: Accenture, IBM, Deloitte, etc. These consultants have multi-year relationships and usually have proposed a dozen ways to streamline or digitize the corporate’s operations. These consultants also want to see the concepts materialize and identifying what digital solutions are aligned with a start-ups core competencies can lead to a nice expansion. And be sure to identify ways to compensate the consultant with an integration deal or services recognition thereafter.

Tip #7: And surprise, #7 is coming next week 🤓

Welcome Here: Product led growth

Welcome Here: Product led growth

If a start-up is targeting the energy and industrial verticals, they better be prepared for the 9+ month sales cycle. And when the start-up finally wins the account with a core product, the celebration needs to be brief.

While these customers do tend to have high retention, all of that upfront work earns the entrepreneurs something even more important: the access to expand.

In these asset-heavy markets, the two most natural ways to expand account size are:

  1. Spread across the asset base (and price per asset)
  2. Spread across the employee base (and price per seat)

Major growth can happen simply by executing on these two growth strategies.

But to move to top decile account expansion and retention, the best technology companies that serve the energy and industrial markets actively seek growth from new product development. And SURPRISE: these verticals are VERY receptive to product-driven growth. Why? Going back to an earlier post: trust and relationship alignment is the gold currency in critical infrastructure. If the installer, utility or asset owner trusts the start-up with a portion of their software, the customer is going to default to working with the existing relationship to solve new problems in the organization. The vendor vetting processes are hard and budget expansion within a Purchase Order is easier than a new purchase order! But most of all, trust is established.

When product-led growth occurs, software gradually takes over digitally underserved areas within a customer. This intra-company expansion quickly dissolves the boundaries on any prior, well-defined Total Addressable Market Analysis.

Every businesses in the Energize portfolio is executing on a combination of these three growth techniques: asset expansion, seats expansion and product expansion. Product-led growth tends to be the most stepwise in commercial advancements.

In a post tomorrow I will write about what techniques I have seen start-ups implement to accelerate product-led expansion in the energy and industrial verticals.

Ty Findley covering Industrial Tech on The Full Ratchet

Ty Findley covering Industrial Tech on The Full Ratchet

I am a big fan of Ty Findley and the work he is doing as a Managing Partner of IRONSPRING. Ty was recently on an episode of Full Ratchet with Nick Moran. On the episode Ty referenced some of the work on industrial technology exits… and gave me one of my better nicknames “Digital Industrial Partner in Crime!” The content in this episode is excellent.

The link to the episode can be found here: Industrial Innovation

And the link to the M&A statistics that Ty and I put together can be found here.

I encourage you all to listen to the podcast. In the content you will hear Ty’s wisdom in knowing the nuances of the industrial market. He also reveals his passion for entrepreneurs to make the correct decisions around capital efficiency and go-to-market strategies.

There were two specific segments I really enjoyed and highlighted those below:

“…sympathetic as to why it is so challenging to sell technology into these industrial markets… there is a lot at stake in the OEM production environment. I try to put myself in the customer’s position when evaluating how they will purchase the technology. Everyone jokes about buy SAP before you buy a start-up to keep your job.. but think of it this way: if (an incorrect deployment) of new technology inhibits a 737 production line, it is less about that one airplane… but you are actually stopping GDP that was supposed to fly because of that slip-up. Need an appreciation for the complexity “

“If a founder from the beginning takes the right capitalization strategy and is capital efficient in tackling these industrial markets… the markets are huge… and massive opportunities to drive value to customers and Limited Partners”

And finally, this phrase shows just how important it is to keep investing in these hard-tech businesses:

“Can’t afford to leave these industries behind in tech, they matter too much

Go listen!

Begin with the end in mind. Don’t get caught up in the hype of traditional Silicon Valley.

Hungry Honeywell

Hungry Honeywell

The purpose for this series is to highlight the traditional industrial technology firms that are re-accelerating growth through M&A. I will be covering 3 firms, and there may be an encore. Earlier this month I covered the first of the firms, Rockwell Automation. This week I am covering… Honeywell.

Honeywell is a Charlotte, North Carolina based industrial conglomerate with over 113,000 employees across the globe. The company has $37 billion in annual sales, 33%% gross margins, and approximately $8-9BN in EBITDA. Those financials earn the firm a market cap of $113 billion dollars and enterprise value near $120 billion. This means Honeywell trades at 3x revenue, and 14x EBITDA. Here is their 2019 Investor Presentation.

I really enjoyed researching Honeywell for this process. Honeywell is on a journey to become a software industrial. Quarterly reports, annual reports, press releases, hires and new product lines all point to an incredible investment underway to help Honeywell change their business model. Switching a primarily hardware firm to embrace a software product and distribution model is a herculean task. But, everyone remembers Hercules… so it only takes one. Here is why I think Honeywell can pull this off: the standing up of an independent Honeywell Connected Enterprise (“HCE”), and the launch of the core product Honeywell Forge, the Enterprise Performance Management suite. Given how intentional Honeywell management is in noting that their growth and M&A will come from within HCE, I will be focusing my M&A / inorganic growth review therein.

This one image is the best way I can capture the current state of the organization:

Honeywell Corporate Structure Focusing on Digital Innovation

Aligned and Simplified Business Units: 4/5

Clear M&A Goals, with Recent Examples: 4/5

Clear Minority Investment Goals, with Recent Examples: 5/5

Aligned & Simplified Business Units

Honeywell has 4 business units with a diverse set of customer types that fit within the groups. The four divisions are:

  • Aerospace
  • Building technologies
  • Performance Materials & Technologies
  • Safety & Productivity Solutions

The firm also has a cross-functional division, Honeywell Connected Enterprise, that delivers digital products and services across the entire organization.

As seen in the first graphic, the Honeywell Connected Enterprise is comprised of HW/SW products, and exclusively software products. At the core of HCE and the software effort is Honeywell Forge. Many industrial firms look to create a central platform to aggregate technology solutions. Honeywell is taking a different approach with Forge: it is a domain-specific, low-code cloud operating model built to be system and OEM agnostic. The cloud suite simplifies data extraction from assets, people and process and uses a combination of proprietary AI/ML mechanisms and partner applications to solve business-specific problems. In the past, industrial firms have tried to take a “one platform fits all” approach. HCE, however, is accepting domain-specificity and the power of the Subject Matter Expert. And accordingly is delivering a model and supporting applications tailored to the business outcome.

While this focus on creating low-code, cloud, and domain specific industrial models may seem obvious, the fact is that each of those items (low code, cloud, AI/ML) are all “why now” events that simply couldn’t be been combined in an economic fashion even a few years ago. And this conviction, it appears, is where a lot of M&A growth will be focused.

Clear & Consistent M&A Goals, with Recent Examples

Over the past decade, Honeywell has acquired 25+ companies. Most of these acquisitions are small bolt-ons or have little publicly information. However, over the past 4 years the acquisitions began to grow in scale and towards the software narrative. My personal favorite of the recent acquisitions is Intelligrated. Honeywell acquired Intelligrated for $1.5 billion and gained supply chain automation solutions that include cloud-connected mobile worker applications, high-performance data collection hardware, and other technologies to improve worker productivity. With the growth of e-commerce, warehouse and logistics software is a clear growth market.

Here are the recent notable M&A events at Honeywell.

Interestingly, though, it appears that the future M&A strategy is different than the past. Here is a clip, with quotes from the CFO, Greg Lewis, from 3 months ago!

Credit: WSJ

Later on in the article, the CFO highlights nearly $1 billion in cost savings and $3 billion in new financing structures to bolster Honeywell’s cash balance to $15 billion. Combine that cash balance with a recently hired world-class Head of M&A, Emily McNeal, and Honeywell is going to be hunting.

So where will they be hunting?

Supporting Data 1: In the past 12 months, Honeywell has built out a M&A team specific to HCE. And you can bet their Key Performance Indicators are to acquire technology & revenue… at fair multiples.

Supporting Data 2: Per the “Why Now for Forge” from above, these two pages (seen below) are starting to show up in nearly every shareholder presentation:

Come hell or high water, Honeywell is going to invest into digital solutions to enable HCE and Forge. Honeywell HCE execs are starting to see that their sales execs can sell software into existing customers. And Honeywell needs those early wins to gain confidence to make M&A moves. Based on these pages above, it looks like they are particularly focused on horizontal software applications that address a combination of the below industries:

  • energy, refining, petrochemicals
  • Manufacturing and industrials
  • Airlines, business jets, defense

Clear & Consistent Channel Partner, Minority Investment Goals

Honeywell has built up a sophisticated Ventures effort. This effort is led by Murray Grainger. As the screenshot below shows, Honeywell has made it crystal clear in what technologies they want to make minority investments. This clarity is very helpful for the market. And if you want to see if

While the company does not specifically say ‘software’, 12 of their 13 listed investments are software-dependent investments. And these software platforms are primarily horizon applications and serve a number of the asset-heavy industries through the core program. As shown in the initial diagram, Honeywell also has a quantum computing effort and a few of their minority investments have exposure to those opportunities. There is also a similar exposure to Industrial Internet of Things communications networks, and managing the complexity of those sites.

AirMap:  Digital airspace and automation company serving the drone economy.

Zapata Computing: Developer of quantum algorithms designed to commercialize quantum computing technologies.

Foghorn: Developer of an edge intelligence software designed to deliver the power of real-time industrial-grade analytics to resource-constrained edge devices.

Theatro: Developer of a wearable communication device designed to revolutionize in-store communication and hourly worker productivity.

These types of deals over the past 24 months are more consistent with the future M&A goals that enable Forge. A majority of these companies are digital first with cross-industry customers.

In Summary

Honeywell is biased towards action and growth around their software strategy. They have set-up Honeywell Connected Enterprise to enable the digitization of the connected products and quickly ramp up their software offering via existing sales channels. Honeywell is not trying to hide their ambitions: the goal is to build low code, cloud-enabled and domain-specific industrial operating models that embeds proprietary and third party applications.

With HCE and Forge as a software pillar, Honeywell is looking to grow their existing $1.5 billion software & connected products business by 20% a year. This growth means that HCE is looking to add $300M a year in digital revenues. While I suspect there are substantial organic tailwinds from existing clients seeking a digital relationship, I bet that Honeywell will seek to add similar amounts ($200M+) to topline digital revenues via M&A. any start-ups should be keen to get involved in the HCE and Forge application network.

New Industrial Tech Exit: Bentley Systems IPO

New Industrial Tech Exit: Bentley Systems IPO

Amidst the dozens of SPACs and high flying technology deals, an under the radar industrial software company went public last week and very few noticed. The company is Bentley Systems, is headquartered in Exton, Pennsylvania and as over 4,000 employees worldwide.

Bentley is a leading provider of software for infrastructure engineering, enabling the work of civil, structural, geotechnical, and plant practitioners, their project delivery enterprises and owner-operators. The company counts over 34,000 customers across 170 countries.

Why is this an industrial technology company? Bentley Systems’ software products provide project lifecycle, asset lifecycle and digital twin solutions, servicing the public works and utilities, industrial and commercial/facilities industries.

Like OSIsoft’s long path to the billion dollar exit, Bentley was founded in the 1980s and has had a slow & steady march ever since.

Company History

Bentley Systems was co-founded by the Bentley brothers in the early 1980s. Since then the company has acquired around 40 different industrial software solutions. At the core of the core are three products:

MicroStation: CAD software platform for design & drafting

ProjectWise: engineering project collaboration platform for AEC industries

AssetWise: asset lifecycle tracking for AEC, buildings

In the early 2000s, the company tried to go public, but scrapped the idea and instead took a minority investment from Siemens that totaled $76M.

IPO Process Part 2

Over the past two decades the company has continued to scale and now has a very sizable software business. Over the 12 months ending June 30th 2020, Bentley Systems generated $770M of revenue and earned a gross margin of just over 80%. The company grew about 11% year over year, and so the growth is lagging other, earlier stage industrial technology companies. BUT the company actually has operating cash flow with $174M of operating income, or 22%.

Based on margins and the sticky customer segments, Bentley had a very successful IPO and raised $237 million US at a $5.75 billion valuation. Unlike other IPOs these days, all proceeds were secondary, meaning no incremental cash went onto the company’s balance sheet. Instead, early and long-standing employees were able to monetize a portion of their equity position. In fact, Greg Bentley, founder of the firm, is still Chairman of the company.

My usual analysis here talks about the time from a Series A or multiple appreciation from the last round. However, the company had no traditional venture financing. And so, like OSIsoft, this sector shows that slow & steady can bring a great, public business. The company now trades at 7.5x TTM revenues. Not too shabby, and well-deserved.

The industrial technology M&A tracker that I co-developed with Ty Findley is now updated with this transaction. Link found here

Wind & Solar Achieve Scale Differently

Wind & Solar Achieve Scale Differently

In Matt Ridley’s book, he talks about how larger infrastructure projects have a higher likelihood to get bogged down with excess costs. The costs begin in permitting and ultimately show up in another, comparative form: Smaller form assets allow for greater iteration during development and more adjustments while in operation- continuously lowering costs. This tweaking is innovation at its’ finest.

Both wind energy and solar energy have declined down the cost curve dramatically over the past decade. And they have gone about that cost decline in different ways.

Wind blades are bigger. Blades and a turbine unit are ENORMOUS. Check out the graphic below. It is easy to forget now, but there was a time when energy professionals thought that small-scale, rooftop or backyard turbines could also be a viable solution. Wind has achieved cost declines by scaling a turbine and new materials and systems innovations. The latest GE Haliade-X is the size of a skyscraper and can power thousands of homes.

And solar (images after the wind turbines) has achieved scale by focusing on improvements to the panel (bifacial) tracker (sun-tracking, pneumatic) and systems (inverter technology) to make very rapid iterations in an array’s output. In solar, the unit remains small and the scale has grown in farm footprint, with sites now spanning 1,000s of acres.

Both energy forms will have a place in our energy transition. It’s fascinating how the two technologies are advancing and a reminder how hard it is to predict what happens next.

Energy Transition Exit: ChargePoint IPO (SPAC)

Energy Transition Exit: ChargePoint IPO (SPAC)

A few weeks back I indicated how I hoped that ChargePoint would have a successful market debut. Well, here we are! ChargePoint is about to hit the public market with their Switchback Energy reverse merger. The company released some basic information and is aiming to go public at a $2.4 billion valuation and is raising just over $600M in the process.

I like to keep my “highs” medium, and my “lows” medium and manage the emotional highs and low of being in the entrepreneurship game.

But, let me tell you… this is AWESOME for ChargePoint. The electric vehicle market is clearly the future. California is shutting down non-EV sales in a decade. The UK is doing the same. Other states will follow. EVs are the future and ChargePoint is the largest network. It should be a key part of the energy and mobility transition. And so, this access to the public markets is excellent for a number of reasons. Let me explain:

ALIGNED TO AN UNQUESTIONABLE GROWTH TREND

This picture below shows everything re: top-line revenue

CASH IS KING

ChargePoint will have approximately $683 million in cash, resulting in a total pro forma equity value of approximately $3.0 billion. Cash proceeds raised in the transaction will be used to repay debt, fund operations, support growth and for general corporate purposes. The proceeds will be funded through a combination of Switchback’s approximately $317 million cash in trust, assuming no redemptions by Switchback stockholders, and a $225 million PIPE of common stock valued at $10.00 per share.

And most importantly the company will now have an incredible amount of cash to continue building out their EV network. The demand exists as the number of Electric Vehicle sales continues to grow.

MATURING INVESTOR BASE

The energy transition has been mostly funded by venture capital and the corporate venture capital markets. To see key institutional investors including Baillie Gifford and funds managed by Neuberger Berman Alternatives Advisors joining the ChargePoint financing is VERY important for our market. These are long-term shareholders that are expected to be on the cap table for the build-out duration.

PRODUCT SUITE WILL EXPAND

With the infrastructure layer being built out, the application layer and software layer will become increasingly important. In the ChargePoint announcements, the company emphasized building out of software solutions, network management solutions and payment solutions. This software layer, including Vehicle 2 Grid and grid management techniques, will be very exciting. And main area where venture capital will fund voraciously.

FINANCING METRICS

Ultimately these are going to be a bit hard to swallow. This was 12 years from the Series A and at one point the company had raised ~$700M in equity to achieve a ~$1BN valuation. Not a lot of value appreciation. This is what “being early is like being wrong” may look like for an investor base. But the company, like the EV adoption market, has made great progress over the past 18 months and consumer demand has pulled ChargePoint towards greater scale. Big kudos to Michael Hughes, a relatively new Chief Revenue Officer there, for getting a lot accomplished.

VALUATIONS

ChargePoint will have around $135M of revenue in 2020, growing to 200M next year. And is targeting to grow to $2 billion of revenue by 2026. This high growth revenue opportunity is the growth the public markets are looking for right now in a low interest rate environment.

This means that ChargePoint’s current $2.4 billion enterprise valuation is 17x current year’s revenue, 12x 2021E revenue and ~1x 2026 estimated revenues. Yes yes, these are frothy. But in a low interest rate environment, the market is searching for 10-year growth opportunities and ChargePoint presents that unquestionable opportunity.

I have updated the Energy Transition M&A file here

via Forbes: The Royal Energy Wedding

via Forbes: The Royal Energy Wedding

Some of my recent posts here caught the attention of an editor at Forbes that I admire. She asked me to begin posting 1-2x per month on the energy and industrial transition.

Yesterday, post #1 went live, and is titled:

“The Royal Energy Wedding: Tesla should acquire NextEra Energy”

The link can be found here.

As you can tell, I like evaluating the many different players and pathways available in the energy and industrial transition. And one part of my interest is trying to predict where the chips will settle with regards to M&A. This is one of the reasons why I cover precedent industrial technology and energy transition M&A events.

And every now and then I like to predict potential M&A deals. As described in the Forbes post, I see a natural fit between Tesla’s automotive and consumer facing energy brand with the renewable-focused, utility-scale reach of NextEra Energy. Check it out.

Tidal Wave of Transition News

Tidal Wave of Transition News

A few days ago I wrote about how price is no longer a discussion in the energy transition. Now that new energy sources are cheaper, it is simply good business for Fortune 500 corporations to commit to renewables. In the past 7 days the headlines have shown that these large corporations are fully embracing the energy transition.

Below are some of the announcements and press releases from the past week. While this press now seem obvious, it is important to remember just how unique this moment in time is for the energy transition. These are big announcements, and a result of decades of progress in technology and policy.

Microsoft & BP form partnership : BP is going to develop renewable energy sites to power Microsoft’s operations. Yep, you read that correctly. And Microsoft will be helping BP better digitize the energy giant’s operations.

Walmart & Schneider: Schneider, a leader in industrial automation and efficiency, is working with Walmart to make a more efficient store footprint and create local generation optio,s

Exxon calls peak oil: The energy giant themselves sees their future changing.

Walmart commits to carbon neutral by 2020 : Walmart is looking to decarbonize within the decade, and this includes their shipping.

UK banning gas-powered cars by 2030?: UK continuing to be one of the most progressive nations on EV-only mandates. The current mandate is to transition by 2035, but this new goal is even more ambitions.

China aims to be carbon neutral by 2030: Despite the US’ faltering leadership on the Paris Climate Agreement, China has made a strong commitment.

GE has a mammoth wind turbine, the Haliade-X 13 MW going into production. Incredible scale and innovation.

Shell and Microsoft formed a climate alliance whereby Shell will also provide Microsoft w renewable power and Microsoft will enable AI tools for downstream applications and customer carbon footprint products.

Pretty exciting times, and I suspect we will see a lot more of these headlines. What else did I miss? What should be included?